Terms of Use

1. Acceptance of Terms

By creating an account or using GleamSync, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use our service.

2. Description of Service

GleamSync is a vacation rental cleaning management platform that:

• Syncs calendars from vacation rental platforms (Airbnb, VRBO, etc.)
• Manages cleaning schedules and assignments
• Sends notifications to property managers and cleaners via email, SMS, and WhatsApp

3. Account Registration

To use GleamSync, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

You are responsible for all activity under your account.

4. Acceptable Use

You agree NOT to:

• Use GleamSync for any illegal purpose
• Upload malicious code or interfere with the service
• Attempt to access other users' data
• Share your account credentials with others
• Use the service to send spam or unsolicited messages
• Resell or redistribute the service without permission
• Violate any applicable laws or regulations

5. Cleaner Data and Consent

When you add cleaners to GleamSync:

• You represent that you have the authority to provide their contact information
• You are responsible for obtaining their consent to receive notifications
• You agree to inform them that their data is processed through GleamSync

6. Third-Party Integrations

GleamSync integrates with third-party services (Airbnb, VRBO, etc.) via calendar URLs you provide. We are not affiliated with these platforms and are not responsible for:

• Changes to their calendar formats or availability
• Accuracy of data from their platforms
• Their terms of service or policies

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may:

• Perform maintenance with or without notice
• Modify or discontinue features
• Experience outages beyond our control

8. Fees and Payment

GleamSync currently offers a free tier. If we introduce paid features:

• We will notify you in advance
• Pricing will be clearly communicated
• You may cancel before any charges apply

9. Intellectual Property

GleamSync and its original content, features, and functionality are owned by us and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our service without permission.

10. User Content

You retain ownership of data you upload to GleamSync. By using our service, you grant us a license to store, process, and display your data as necessary to provide the service.

11. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time through the platform settings.

Upon termination:

• Your access to GleamSync will cease
• Your data will be deleted according to our Privacy Policy
• Provisions that should survive termination will remain in effect

12. Disclaimer of Warranties

GLEAMSYNC IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLEAMSYNC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100 CAD, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify and hold harmless GleamSync from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

15. Governing Law

These Terms shall be governed by the laws of British Columbia, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of British Columbia.

16. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the platform. Continued use after changes constitutes acceptance.

17. Contact Us

If you have questions about these Terms, contact us at:

Email: support@gleamsync.com