Blog

Tips and guides for vacation rental cleaning management.

Laptop with a blurred calendar on a kitchen table beside a phone, coffee mug and house keys in morning light

Airbnb and Vrbo calendar not syncing? How to fix it

Airbnb and Vrbo calendar not syncing? How to tell a slow refresh from a broken link, the common causes, the fix that usually works, and what never syncs.

·9 min read
Calendar SyncDouble BookingsTroubleshootingCleaner Management
Desk by a cabin window with an invoice, a calendar page, a calculator and a cup of tea in afternoon light

Vrbo subscription ending: should you stay on Vrbo?

Vrbo's subscription is ending and hosts move to a 12% commission. How to work out what it costs you, your break-even point, and your options before you renew.

·9 min read
VrboPlatform FeesPricingHosting Basics
A host handing keys to a cleaner at the door of a coastal cabin, a cleaning caddy on the step beside them

How to find an Airbnb cleaner, and vet them first

How to find an Airbnb cleaner you can trust: where good cleaners come from, what to ask before hiring, how to run a paid trial clean, and the red flags.

·11 min read
CleaningCleaner ManagementHosting BasicsHiring
A host showing a new cleaner the linen cupboard while the cleaner photographs the folded towels

How to onboard a new Airbnb cleaner

How to onboard a new Airbnb cleaner so they get it right on day one: a one-page property guide, room photos, a first walk-through, and how bookings reach them.

·10 min read
CleaningCleaner ManagementTurnoversTemplates
A dog resting on a covered sofa in a bright cabin while a cleaner vacuums the rug behind it

Should you allow pets in your Airbnb? The cleaning side

Should you allow pets in your Airbnb? What a pet stay does to your turnover, how to set a pet fee, what to tell your cleaner, and what to do if one sneaks in.

·10 min read
Guest ManagementCleaningPricingAirbnb Policy
A stripped rental bed with used sheets on the floor and fresh linen waiting on a chair, an empty driveway outside

Airbnb cleaner no-show: what to do before your guest arrives

Airbnb cleaner no-show on turnover day? Set a deadline, work a backup list, tell the guest early, and fix the gap that caused it. A host's step-by-step plan.

·10 min read
CleaningTurnoversCleaner ManagementGuest Management
A guest relaxing on a rental sofa with a phone, a small WiFi router on the side table beside a lamp

Guest WiFi marketing for Airbnb hosts: 6 tools compared

Guest WiFi marketing for Airbnb hosts: what it is, where Airbnb's off-platform rules draw the line, what to look for, and six tools compared by who they suit.

·11 min read
Guest ManagementDirect BookingsTechnologyMarketing
Suitcases waiting on a cabin porch while a cleaner makes the bed inside, seen through the window

Airbnb early check-in and late checkout: when to say yes

How to decide on Airbnb early check-in and late checkout requests, what to check before you answer, whether to charge, and reply wording that avoids promises.

·9 min read
Guest ManagementGuest CommunicationTurnoversAirbnb Policy
A family with luggage stands in a doorway, looking at an unmade rental bedroom with towels on the floor

Airbnb cleanliness complaint: what to do in the first hour

Got an Airbnb cleanliness complaint? How to reply, get your cleaner back in, handle refund requests, protect your review, and find out why the clean went wrong.

·11 min read
Guest ManagementCleaningReviewsAirbnb Policy
Hands folding a fresh towel at the foot of a newly made bed in a cabin-style vacation rental

Vrbo cleaning fees: where to set them and how refunds work

How the Vrbo cleaning fee works for hosts: where to set it, the commission Vrbo takes on it, what happens when a guest cancels, and why guests find it high.

·11 min read
VrboCleaning FeesPricingCleaning Coordination
Cleaning supplies and fresh linens wait in a rental hallway beside a bedroom with an unmade bed and open suitcase

Airbnb alteration requests: what to check before you accept

An Airbnb alteration request can cost you nights, reopen your refund window and move your turnover. What to check before you accept, decline or counter it.

·11 min read
Guest ManagementBookingsAirbnb HostingCleaning Coordination
A lived-in vacation rental kitchen during a long stay with a laptop on the table and a laundry basket by the door.

Airbnb Monthly Stays: What Changes in Your Operation

Airbnb monthly stays change more than your revenue. What happens to your cleaner, your linen, your calendar and your standards over a 28-night booking.

·10 min read
Long StaysOperationsSeasonalityAirbnb Hosting